1. Scope of Application These Terms of Service apply to all quotations, sales, deliveries, and related technical services provided by the Supplier for cellulose ether products, including but not limited to:
• Hydroxypropyl Methylcellulose (HPMC)
• Methyl Hydroxyethyl Cellulose (MHEC)
• Hydroxyethyl Cellulose (HEC)
Unless otherwise agreed in writing, these Terms constitute the entire basis of all transactions between the Supplier and the Buyer.
2. Product Nature & Technical Information 1）The products are industrial chemical materials, and their performance may vary depending on raw materials, production batches, and storage conditions.
2）All technical data, including but not limited to viscosity, substitution degree, moisture content, and particle size, are provided based on standard laboratory testing conditions for reference only.
3）The Buyer is responsible for conducting application testing to ensure product suitability for its specific formulations and production processes.
3. Orders & Contract Formation 1）Orders shall only become binding upon written confirmation by the Supplier (including email confirmation).
2）Quotations are valid only within the stated validity period and may be revised or withdrawn thereafter.
3）The Supplier reserves the right to reject or adjust any order prior to confirmation.
4. Pricing Terms 1）Prices are based on current raw material costs, energy prices, and exchange rates.
2）In case of significant fluctuations in key raw materials (e.g., refined cotton, propylene oxide, ethylene oxide) or energy costs, the Supplier reserves the right to adjust prices for unshipped orders with prior notice.
3）Unless otherwise agreed, all prices are exclusive of taxes, customs duties, import fees, and destination charges.
5. Delivery Terms 1）Delivery terms shall be based on agreed Incoterms (e.g., EXW, FOB, CFR, CIF).
2）Delivery schedules are estimates only and may be affected by production planning, raw material availability, logistics constraints, or force majeure events.
3）The Supplier shall not be liable for delays caused by port congestion, transportation disruptions, or customs clearance issues.
6. Quality & Inspection 1）Product quality shall be determined based on the Certificate of Analysis (COA) issued by the Supplier.
2）The Buyer shall inspect goods within 7 days upon receipt and submit any written claims within this period; otherwise, the goods shall be deemed accepted.
3）In case of disputes, samples shall be jointly submitted to an independent third-party laboratory, and the test results shall be final and binding.
7. Technical Liability Disclaimer 1）The Supplier guarantees that the products conform only to the agreed technical specifications.
2）The Supplier shall not be liable for any losses arising from the Buyer’s formulation design, production process, or improper application.
3）The Buyer is solely responsible for verifying the suitability and safety of the products in its final applications.
8. Force Majeure The Supplier shall not be liable for any failure or delay in performance due to events beyond reasonable control, including but not limited to natural disasters, war, government actions, export restrictions, pandemics, or supply chain disruptions. In such cases, performance may be suspended, delayed, or partially cancelled.
9. Payment Terms
1）Standard payment terms are T/T in advance or Letter of Credit (L/C) at sight, unless otherwise agreed.
2）Late payments shall incur applicable interest charges and may result in suspension of further deliveries.
3）All bank charges outside the Supplier’s bank are borne by the Buyer unless otherwise specified.
10. Title & Risk Transfer
1）Risk of loss or damage passes to the Buyer in accordance with agreed Incoterms.
2）Ownership of goods remains with the Supplier until full payment has been received, where permitted by applicable law.
11. Compliance & Export Control
The Buyer shall comply with all applicable import regulations, safety standards, and environmental requirements in the destination country. The Supplier shall not be responsible for local regulatory compliance of the Buyer’s market.
12. Governing Law & Dispute Resolution
1）These Terms shall be governed by the law agreed in the contract.
2）If not specified, the governing law shall be that of the Supplier’s registered location.
3）Disputes shall first be resolved through amicable negotiation; failing which, they shall be
