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Q Can you confirm that product quality remains consistent across different batches?
A We strictly control our processes to ensure consistent product quality.
We establish fixed quality standards for key raw materials and inspect them prior to warehousing to prevent raw material variations from affecting the final product.
During production, we control parameters—such as reaction temperature, reaction time, concentration, drying conditions, and particle size—according to standardized procedures, while also conducting sampling and testing at critical production stages.
Once a batch of finished product is completed, the laboratory tests key indicators against product specifications.
Only products that meet the prescribed standards are approved for release.
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Q What are the packaging and shipping specifications?
A Packaging: 25 kg/bag.
Pallet weight: 600 kg/pallet (24 bags).
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Q Where can orders be placed for delivery?
A Shipping range: Worldwide (sea, rail, road, and air freight).
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Q What is the minimum order quantity (MOQ) for the product?
A MOQ: 1,000 kg.
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Q How to Determine Quality?
A 1. Before the transaction, you can contact our sales representative to request a quality inspection report. Our company guarantees the authenticity of the data in the quality inspection report. If your testing results do not match the quality inspection report, we will unconditionally accept returns and provide a refund.
2. Before the transaction, we can provide a small sample for testing (free samples are only available to customers with a genuine need; samples are generally provided to factories, but not to reagent companies).
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Q What’s your delivery time after you get our deposit?
A 1-12 tons usually delivery time is 3 to 7 days after get the deposit.
12-28 tons usually delivery time is 7 to 10 days after get the deposit.
> 28 tons usually delivery time is 10 to 15 days after get the deposit.
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Q What’s your terms if we want to be your exclusive agency in our country?
A Once your monthly order quantity up to 28 tons you can to be our exclusive agency.
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Q Can your technicians come to our local place to provide technical support?
A Yes, when you need our technicians can go to your place to provide technical support.
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Q Do you supply customized service?
A Yes, we do.
