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FAQ

We are one of China’s leading cellulose ether(HPMC HEMC HEC) manufacturer.
  • Q How to Determine Quality?

    A 1. Before the transaction, you can contact our sales representative to request a quality inspection report. Our company guarantees the authenticity of the data in the quality inspection report. If your testing results do not match the quality inspection report, we will unconditionally accept returns and provide a refund.
    2. Before the transaction, we can provide a small sample for testing (free samples are only available to customers with a genuine need; samples are generally provided to factories, but not to reagent companies).
  • Q What’s your delivery time after you get our deposit?

    A 1-12 tons usually delivery time is 3 to 7 days after get the deposit.
    12-28 tons usually delivery time is 7 to 10 days after get the deposit.
    > 28 tons usually delivery time is 10 to 15 days after get the deposit.
  • Q What’s your terms if we want to be your exclusive agency in our country?

    A Once your monthly order quantity up to 28 tons you can to be our exclusive agency.
  • Q Can your technicians come to our local place to provide technical support?

    A Yes, when you need our technicians can go to your place to provide technical support.
  • Q Do you supply customized service?

    A Yes, we do.

Telephone

+86-131-7602-7703
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Our main products include HPMC, HEMC and HEC.